Service delivery

Last updated 2026-09-28

LeaseDeadline is a digital service. Nothing physical is ever shipped; this page describes how results are delivered instead.

1. Nature of the service

LeaseDeadline reads commercial leases, has a person verify every critical date against its clause, and sends renewal/escalation reminders to your Outlook calendar. There are no physical goods, packaging or postage involved at any point.

2. What you receive, and how

Results are delivered two ways, both digital:

• Dashboard: signed-in results appear in your account as soon as they're ready, with a download link for each output.
• API: if you use the API, a property manager's own tool submits a lease PDF and polls for the verified, cited abstract and .ics calendar feed.

Outputs produced: Cited lease abstract (JSON, PDF and Word); Critical-date calendar (.ics, verified dates only).

3. Turnaround time

Turnaround depends on our review process. A named member of our team checks every critical date against its cited clause before it is marked verified, regardless of model confidence. There is no fixed delivery window because review time varies with queue and complexity, but every job's status is visible in your dashboard, and we notify you as this product describes: Job finished email; Critical-date reminder emails (at least 180/90/30 days before each deadline, on the monthly check).

4. Access to results

Results stay available for download for as long as we retain the underlying job's files — see retention in our privacy policy. Each dashboard row shows exactly how long its files will be kept.

5. API access

Programmatic access uses an API key you generate in the dashboard. There is no separate "shipping" step for API results: the same job record and download URLs are available through GET requests once the job finishes.

6. Account and access

You need a LeaseDeadline account (email + password, or a supported social sign-in) to submit work and receive results. No shipping address is collected or required.

7. Contact details